Effective Date: August 18 2025
These Terms of Service (“Terms”) govern your use of the IMPAWSTARS website (www.impawstars.com) and your purchase of any products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the site.
1. Use of This Website
By using this website, you represent that:
– You are at least the age of majority in your province, state, or country of residence
– All information you provide is accurate and current
– You will not use the site for any unlawful or unauthorized purpose
We reserve the right to refuse service or cancel orders at our discretion.
2. Product Availability and Pricing
All products are made-to-order. We strive to display accurate inventory, but availability is not guaranteed until your order is confirmed.
We may modify prices, product descriptions, or availability at any time without notice.
3. Order Acceptance and Fulfillment
Once you place an order, you will receive a confirmation email. This does not guarantee acceptance of your order.
An order is considered accepted once it has been reviewed, approved, and forwarded to production.
We reserve the right to refuse or cancel any order, including for suspected fraud, errors in product info, or shipping restrictions.
4. Shipping and Delivery
Orders are fulfilled by third-party print and shipping partners. Processing and delivery timelines vary by destination and production queue.
Estimated delivery windows are not guaranteed.
We are not liable for delays caused by shipping carriers, customs, or unforeseen circumstances.
For more details, see our [Shipping Policy].
5. Returns and Refunds
Because all items are made to order, we do not accept returns for size, color, or change of mind.
We only offer refunds or replacements if:
– The item is defective, damaged, or misprinted
– You contact us within 7 days of delivery with photo evidence
For more details, see our [Return & Refund Policy].
6. Intellectual Property
All designs, graphics, branding, and content on this website are the property of IMPAWSTARS and may not be reproduced, modified, or distributed without written permission.
Use of our products does not grant any license or ownership of our intellectual property.
7. Third-Party Services
We use third-party services (such as Shopify, payment processors, and print-on-demand providers) to operate our store and fulfill your orders.
These services may have their own terms and privacy policies. By placing an order, you acknowledge and agree that your data may be processed by these providers to complete your transaction.
8. Limitation of Liability
To the fullest extent permitted by law:
– We are not liable for any indirect, incidental, or consequential damages resulting from your use of the website or our products
– Our maximum liability for any claim is limited to the amount you paid for the product in question
9. Governing Law
These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada.
Any disputes will be resolved in the courts of Ontario, unless otherwise required by law.
10. Changes to These Terms
We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Continued use of the site after changes constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, contact us at:
**International Orders**
We operate out of Canada and currently ship globally. While we strive to respect local consumer laws, our policies and operations are based on Canadian law. By ordering from outside Canada, you acknowledge that certain local protections may not apply.