PRIVACY POLICY

Effective Date: August 18 2025

IMPAWSTARS (“we,” “our,” or “us”) is committed to protecting the personal information of our customers, website visitors, and email subscribers. This Privacy Policy outlines how we collect, use, store, and disclose personal information through our website (www.impawstars.com) and associated services.

By visiting our website or interacting with us, you agree to the terms of this Policy.

 

 

1. Information We Collect

We collect personal information directly from you when you place an order, sign up for our email list, contact customer support, or browse our website.

This may include:

  • Your name, email, mailing address, and phone number

  • Order and payment details (products purchased and transaction totals; payment data is processed via secure third-party services)

  • Technical data such as your IP address, browser type, operating system, and device information

  • Marketing preferences and communication history with us

  • Cookies and tracking data, where permitted (see Section 5)

 

 

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate order updates

  • Respond to customer support inquiries

  • Improve your shopping experience

If you’ve opted in, we may also send you marketing communications.
 We retain your data as needed for legal compliance, transaction records, and customer support.

We do not use your information for automated decision-making or profiling.

 

 

3. Marketing and Communication Preferences

You will only receive marketing emails if you have clearly opted in (e.g., by checking a subscription box or signing up for our newsletter).

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in any marketing email

  • Contacting us at support@impawstars.com

Note: You may still receive transactional or order-related emails even if you opt out of marketing.

 

 

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with trusted third-party providers only when necessary to:

  • Fulfill your order

  • Process payments

  • Host our website

  • Manage email communications

  • Analyze site performance

These providers are required to protect your data and use it only for authorized purposes. Some may process your data outside of Canada, where local privacy laws may apply.

Hosting & Platform Services

Our store is powered by Shopify Inc., which provides the ecommerce platform and infrastructure to operate our site, process orders, and manage customer data. Shopify may collect and process personal information on our behalf, including to enable payments, fulfill orders, and improve platform services.

For more information, see the Shopify Privacy Policy.

 

 

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Operate and secure our website

  • Store your cart and login sessions

  • Monitor performance and traffic patterns

  • Enable remarketing (where permitted by law)

You can manage or block cookies through your browser settings.

 

 

6. Data Retention

We retain personal information only as long as needed to:

  • Complete your orders

  • Comply with legal and financial recordkeeping

  • Maintain your subscription preferences

When no longer required, data is securely deleted or anonymized.

 

 

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw your consent (where applicable)

  • Ask that your data be deleted (subject to legal exceptions)

To make a request, email us at support@impawstars.com. We may verify your identity before proceeding.

 

 

8. International Transfers

Some of our service providers (including Shopify) may process your personal information in countries outside your own, including the United States.

When this happens, we rely on appropriate safeguards (like standard contractual clauses) to help ensure your data is protected in accordance with applicable laws.

 

 

9. Safeguards and Security

We use secure technologies (e.g., HTTPS, encryption) and industry-standard practices to help protect your information.

While no online platform is 100% secure, we take your privacy seriously and monitor for threats or vulnerabilities.

 

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page, with the “Effective Date” at the top.

Continued use of the site means you accept the current version.

 

 

11. Contact Us

If you have questions or privacy-related requests, contact us at:

📧 support@impawstars.com
 We typically respond within 30 days.

---

 

**International Customers**
IMPAWSTARS is a Canada-based brand. We ship internationally and aim to meet local requirements where applicable. For customers in the EU or UK, certain rights or features may vary based on regional e-commerce and privacy laws.